Onsite Photocopier Service Engineer – Leicester

We are seeking an experienced site based Photocopier engineer to join a busy technical services team. This role requires a hands‑on engineering with installation, configuration, optimisation, and ongoing maintenance of HP and Xerox print environments.

Key Responsibilities

• Install, configure, and optimise HP and Xerox multifunction printers, copiers, and production print devices at customer sites
• Provide break‑fix support, diagnosing and resolving hardware, software, and network‑related print issues
• Perform preventative and scheduled maintenance
• Produce accurate technical documentation, service reports, and configuration records in line with SLAs

Experience, Skills & Personal Qualities

• Photocopiers / MFD diagnostics
• Solid understanding of print servers, networking protocols, Active Directory/LDAP integration, and print queue management
• Strong troubleshooting skillsAbility to interpret technical manuals, service bulletins, and diagnostic tools
• Excellent customer‑facing communication skills, with the ability to work independently or as part of a field team

Desirable Qualifications

• HP
• Xerox
• CompTIA A+, Network+, or equivalent IT certification

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