Maintenance Contracts & Service Administrator
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Company Description
At WhitCo Catering & Bakery Equipment Ltd, we provide end-to-end solutions for commercial kitchens, restaurants, and more. We complete projects nationwide for both government and private sectors. Our focus on customer service, exceeding expectations, and attention to detail sets us apart, driving referrals, client retention, and repeat business through our 30-year-old ‘Customer Service Excellence’ brand.
Role Description
This is a full-time on-site Service Administrator role located in Thrapston. The Administrator will handle customer service, communication, maintenance contracts, asset management, order processing, customer support, and general administrative tasks as part of a team.
Qualifications
- Customer service and communication skills (face-to-face, phone, written)
- Order processing and after-sales support experience
- Administrative assistance skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office Suite
- Experience managing maintenance contracts in related fields is a plus
Seniority level
- Entry level
Employment type
- Full-time
- Industry: Restaurants
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