Guest Experience Leader – Front Desk at Kings Cross

Point A Hotels is seeking a confident Reception Host Leader for Kings Cross, London. You will lead the welcome at the front desk, ensuring a warm arrival and a seamless guest experience, while guiding shifts and maintaining high standards.

Work closely with the management team to plan daily operations, resolve guest queries, and deliver heartfelt hospitality across busy periods. A friendly, proactive leader who thrives in a fast-paced hospitality setting is ideal.

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