Security Support Officer

Security Support Officer

Locations: Atherstone, Nuneaton, Hinckley, Tamworth and Ashby-de-la-ZouchContract: Full-time, permanentShifts: Flexible days, nights and weekends

Join Mitie Security

Mitie Security is looking for a professional, reliable and flexible Security Support Officer to provide cover across several client sites.

This is a multi-site position suitable for someone who enjoys variety, can adapt to different working environments and takes pride in delivering excellent security and customer service.

Your Responsibilities

• Provide security cover across corporate, retail and industrial sites
• Carry out internal and external patrols
• Monitor CCTV in line with company and legal requirements
• Manage access control and check identification
• Welcome staff, visitors and contractors professionally
• Respond promptly to alarms, emergencies and security incidents
• Complete clear and accurate incident and shift reports
• Escalate concerns to supervisors, clients or emergency services
• Lock and unlock buildings and ensure premises are secure
• Undertake key-holding and alarm-response duties when required
• Report hazards and support health and safety procedures
• Conduct bag searches and vehicle checks where applicable
• Assist with conflict resolution and crowd management
• Act as a visible deterrent to theft, antisocial behaviour and security breaches
• Support reception and front-of-house duties when required
• Work independently and as part of a wider security team
• Represent Mitie and our clients to a high professional standard

What We Are Looking For

• A valid SIA Security Guarding or Door Supervisor licence
• A flexible and reliable approach to work
• Strong communication and customer service skills
• The ability to remain calm and professional under pressure
• Good observational and problem-solving skills
• Basic IT skills for emails, reports and security systems
• Willingness to travel between different sites
• A professional and customer-focused attitude

A full UK driving licence and access to a vehicle are strongly preferred due to the multi-site nature of the role.

Why Join Mitie?

• Competitive pay and regular overtime opportunities
• Flexible shift patterns
• A varied role across different sites and industries
• Full training and uniform
• Ongoing development and upskilling opportunities
• Career progression within Mitie Security
• Employee benefits and wellbeing support
• A supportive and inclusive working environment
• Access to our market-leading flexible benefits scheme

Ideal Candidate

• Adaptable and comfortable working at different locations
• Reliable, punctual and well organised
• Professional and well presented
• Confident when dealing with members of the public
• Proactive and responsible
• Committed to delivering a high standard of service

Mitie is an equal opportunities employer and welcomes applications from all backgrounds.

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