Elevated Concierge & Guest Experience Lead

Company: Selfridges
Apply for the Elevated Concierge & Guest Experience Lead
Location: London
Job Description:

Selfridges is seeking a 40 Duke Concierge Consultant to deliver an elevated client journey by blending Front of House reception with concierge-level service at our Duke location. You will be a central contact for clients, partners and internal teams, ensuring seamless service delivery and personalised experiences.

In this role you will manage client check-ins, coordinate Personal Shopping bookings, respond to enquiries, support events and collaborate with hotel concierges and brands to create

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Posted: October 22nd, 2026