Senior Customer Support Coach – Hybrid Banking

Company: Gatehouse Bank plc
Apply for the Senior Customer Support Coach – Hybrid Banking
Location: Milton Keynes
Job Description:

Gatehouse Bank plc in Milton Keynes is seeking a Senior Customer Support Assistant (Internal Only) to support the Customer Support Team Leader, handle complex inquiries, and coach junior staff. The role emphasizes delivering exceptional service, resolving issues promptly, and maintaining process discipline.

The position is office-based with a Hybrid Working policy allowing up to 3 days remote. We welcome applicants who can contribute to service excellence and customer satisfaction.

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Posted: October 22nd, 2026