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️Recruitment Consultant – Permanent Office and Professional ️ *Administration* *Warehouse Admin* *Sales Admin* *Customer Service* *Finance and…
Operations Account Manager / Client Services Relationship Manager
Location: Wednesbury | Salary: £30k (flexible dependent on industry experience level)
Hours: Mon–Fri | 9:00–17:00 (fully office-based)
Be the champion of client operations, ensuring delivery excellence, driving account success, and spotting growth opportunities before they emerge.
What you will be doing:
- Build & maintain: Be the main point of contact for your clients; understanding their needs and ensuring operations run smoothly, on time, and to budget.
- Troubleshoot like a pro: Swiftly resolve issues, keeping customers satisfied and relationships strong.
- Be data smart: Log contract updates, identify patterns, and turn Excel insights into proactive strategies.
- Align with leadership: Feedback ideas and collaborate with senior operations and sales teams to boost service quality.
- Grow the account: Run client meetings, upsell where it fits, and spot cross-selling possibilities.
What we are looking for:
- A relationship builder with excellent communication both written and verbal.
- Organised by nature, with impeccable attention to detail.
- Comfortable juggling multiple clients and urgent priorities in a busy environment.
- Data-focused, advanced Excel skills help turn numbers into action.
- Experienced in account management or customer services, ideally in logistics or distribution.
- Commercially savvy, solution-driven, and ready to roll up your sleeves.
What You will Get
- Supportive, forward-thinking culture with real career progression.
- A passionate and motivated team environment.
- Opportunity to make an impact: you will optimise processes and elevate service across all accounts.
Are you interested in being considered?
If you are a proactive, client-first thinker with an operations mindset, we want to hear from you. Click “Apply” now and upload your CV.
Pertemps are always recruiting, if this position is not not quite the right fit, take a look at other roles we are currently hiring for at Pertemps: https://www.pertemps.co.uk/jobs/
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Distribution
Industries
Transportation, Logistics, Supply Chain and Storage
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