Full Time Call Centre Advisor

Job Description

Our Client has an opportunity for a Full Time Call Centre Advisor.

Working in a location in Leicester you will be the first point of contact for the Customer dealing with their orders / requests.

Great place to work, could have the opportunity for the right candidate to progress to a Permanent position.

Job Role:

• Communicating with the Customer, receiving calls to the helpline and dealing with customers’ orders.
• Dealing with enquiries and complaints.
• Will be working within the Logistics and Transportation side of the business, liaising with customers and delivery drivers ensuring that communication flow is smooth, and customer orientated.
• Arranging with any issues in regard to restrictions regarding delivery, access to property etc.
• Referring on any complex matters when necessary.

Requirements:

• Must have excellent Customer Service Skills, and be a great communicator.
• Call Centre Experience is a Must.
• Great attention to detail.
• Must be able to drive and have access to own vehicle.

Days:

• Monday to Friday and every 2nd weekend – Saturday and Sunday
• Hours: 07:30am to 18:00pm (8hr shift)

Please contact Michelle on 01509 213000 or email michelle.alburey@pertemps.co.uk

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