Infrastructure Systems Engineer

Overview

In this role you will lead the delivery of robust, secure university-wide IT services with deep expertise in authentication, identity management, and collaboration systems. You will implement and enhance complex services across core platforms, shaping standards and monitoring to drive performance and continuous improvement. You will collaborate with senior managers, staff and students to align services with strategic roadmaps, while migrating legacy systems to sustainable modern solutions. This is an opportunity to impact enterprise IT at scale within a values-driven university environment.

Pay / Benefits

• generous pension scheme
• 30 days’ leave per annum
• season ticket loan
• personal and professional development opportunities
• flexible working arrangements
• inclusive employment policies

Responsibilities

• Lead delivery of high-quality, resilient IT services across university systems
• Manage authentication, identity management, roles and access controls, and single sign-on
• Oversee mail and Office365-related technologies and collaboration tools
• Implement and enhance complex services in line with technical roadmaps
• Establish monitoring, report on performance, and drive continuous improvement
• Ensure Service Level objectives and performance targets are met
• Drive migration from legacy platforms to modern, sustainable replacements
• Automate routine tasks and enable self-service capabilities

Key requirements

• Substantial experience in Infrastructure Software and successful delivery of customer-focused IT services in a multi-site environment
• Expertise with authentication, identity management, and collaboration ecosystems
• Ability to work with senior stakeholders to establish technical and service standards
• Experience in monitoring, reporting, problem solving, and risk reduction

• customer-focused
• communication and collaboration with diverse stakeholders
• problem-solving and analytical thinking
• infrastructure software
• authentication and identity management
• single sign-on

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