Account Executive

Overview

In this role you will support the Post Office account by coordinating end-to-end campaigns and client interactions. You will work within a collaborative, fast-paced agency environment to ensure work is delivered on brief, on time and to a high standard. You’ll partner with internal teams to manage briefs, schedules and budgets while maintaining clear client communication. This position offers a clear path into account management and exposure to high-profile, multi-channel campaigns. You’ll thrive by building strong relationships and driving smooth workflow in a hybrid London setting.

Pay / Benefits

• Hybrid working model (3 days in office, 2 days remote)
• Generous holiday allowance
• Pension with employer contributions
• Health cash plan and life insurance
• Cycle to Work scheme
• Room to Grow career development programme

Responsibilities

• Support end-to-end delivery of campaigns from brief to final asset delivery
• Assist in developing clear, inspiring briefs for internal teams
• Coordinate with Creative, Studio, Production, Digital and other teams to meet deadlines
• Monitor progress and flag risks or delays early
• Maintain professional communication between clients and internal teams
• Build strong client relationships and respond promptly to requests
• Prepare agendas, status reports, and meeting notes
• Organise and support client meetings and presentations
• Assist with budget tracking, purchase orders, invoicing and financial administration
• Accurately complete timesheets and maintain job management systems
• Conduct research on client sectors and competitors
• Contribute to team meetings and agency initiatives
• Assist in administration of JIRA workflows for project management
• Provide admin support within Ziflow review platform for flows
• Support overall workflow efficiency and issue resolution

Key requirements

• Experience in a creative or studio project delivery team or marketing agency
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail and documentation
• Strong interpersonal and collaborative skills
• Proactive, solution-focused mindset
• Proficient in Microsoft Office
• Experience with JIRA or Ziflow is beneficial but not essential
• Commitment to ongoing learning and development

• Excellent communicator
• Highly organized
• Strong interpersonal skills
• Microsoft Office
• JIRA
• Ziflow

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