People Operations Specialist

Overview

In this role you will own core people processes from onboarding to offboarding, ensuring accurate, compliant experiences for all employees. You will manage SM&CR administration, background screening, and payroll, while driving data integrity across HR systems. A key focus is identifying manual tasks to automate using AI and automations, enabling the People team to tackle higher-value work. You’ll collaborate across the business to maintain smooth employee experiences and regulatory compliance.

Responsibilities

• Onboarding: manage offer letters/contracts, coordinate equipment/access, own new joiner communications, run onboarding sessions, support programme coordination across teams
• Offboarding: process resignations, final pay, leaver documentation, exit surveys and sharing themes
• Employee lifecycle support: contracts, variations, references, promotions and term changes
• Payroll: monthly payroll inputs, collaboration with payroll provider and Finance, handle payroll queries
• Systems and data: maintain data integrity across HiBob, Culture Amp, Zinc; audits and documentation; manage configurations and integrations; reporting
• Regulatory and compliance: SM&CR administration for Senior Managers/Certified Individuals; background checks; Fitness & Propriety assessments; maintain auditable records
• Automation and AI: leverage AI tools, identify manual tasks for automation, build and improve automated workflows; share learnings with team
• General and supporting duties: cross-team support and ad hoc tasks as needed

Key requirements

• 2+ years in a People Operations or HR administration role
• Experience in end-to-end onboarding and offboarding
• Payroll administration experience with monthly inputs
• Confident with HR systems and data; accuracy-focused
• Discretion with confidential information
• Highly organized; multitasking without missing deadlines
• Curious about AI and automation; already using tools
• Good knowledge of UK employment law and HR practice

• highly organized
• attention to detail
• curiosity about AI/automation
• HiBob
• Culture Amp
• Zinc

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