Learning & Development Manager

Company: Softcat
Apply for the Learning & Development Manager
Location: Manchester
Job Description:

Overview

As Learning & Development Manager – Sales, you lead the Sales L&D agenda, partnering with senior sales leaders to design and embed capability-building activities. You own the sales learning roadmap aligned to the wider Sales strategy and growth ambitions, and drive adoption of the new CRM. You oversee transformation projects such as the sales capability initiative, a sales academy, and modernised early career programmes. You collaborate across functions to deliver joined-up learning experiences with measurable outcomes.

Pay / Benefits

  • Hybrid working – 3 days in the office and 2 days from home
  • Flexible hours
  • Support for family needs (school pick up/drop offs)
  • Autonomy and supportive team culture
  • Diversity and inclusion
  • Career development opportunities

Responsibilities

  • Act as strategic lead for Sales L&D, owning the sales learning roadmap and aligning with Sales and L&D strategies
  • Lead completion and embedding of transformation projects (sales capability, sales academy, early career programmes)
  • Move projects from discovery/design to delivery with milestones, ownership, adoption plans and outcomes
  • Support rollout of CRM system with built-in adoption in learning initiatives
  • Partner with Sales leaders, People Business Partners, Sales Enablement, Commercial Enablement, IT, external providers and SMEs to create joined-up development experiences

Key requirements

  • Experience in L&D, Sales Enablement, Sales Capability or business partnering roles, ideally with sales/commercial teams
  • Strong stakeholder management and ability to influence senior leaders
  • Experience leading transformation/change projects from discovery to evaluation
  • Understanding of blended learning approaches (formal, coaching, digital, in-the-flow) and practical application
  • Credibility with sales leaders and teams to translate priorities into learning solutions
  • Prior people management experience
  • stakeholder management
  • influence
  • communication
  • CRM system adoption
  • learning technologies and digital resources
  • in-the-flow-of-work tools

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Posted: October 23rd, 2026