Overview
As Senior Infrastructure Engineer in the Tooling & Automation team, you lead technical delivery and live-service operations of a business-critical tooling stack. You will mentor engineers, translate architecture into practical tooling aligned with HMRC standards, and drive continuous improvement in cloud-based infrastructure. The role combines hands-on engineering with stakeholder management to secure, scale, and sustain tooling services across HMRC. This is a chance to shape the tooling foundation that enables infrastructure-as-code and reliable deployments at scale.
Pay / Benefits
- Civil Service Pension (contributes to pension scheme)
- Flexible and Hybrid Working policies
- Generous leave starting at 25 days (up to 30)
- Coaching and development opportunities
- Personal support
- Work-life balance initiatives
Responsibilities
- Lead BAU support and maintain tooling service continuity within service levels
- Protect live-service availability and coordinate incident resolution
- Administer and improve tooling stack (Nexus 3, GitLab, Bastion, AWX, Vault, Jenkins, Artifactory)
- Manage AWS-hosted infrastructure, containers, networking, and CI/CD capabilities
- Plan patches, upgrades and lifecycle remediation with controlled change
- Collaborate with architects to translate designs into secure, supportable tooling
- Deliver work through Agile practices and maintain documentation
- Coach and develop engineering teammates; share knowledge
- Engage product managers, service owners, architects, suppliers and users
- Provide technical input into roadmaps, budgeting and priorities
- Lead and support engineers delivering tooling maintenance and service improvements
- Ensure procedures align with HMRC standards and architectural principles
- Maintain operational resilience and secure tooling solutions
Key requirements
- Experience in complex live-service infrastructure environments
- AWS and Linux/RHEL administration experience; Windows knowledge
- CI/CD and automation tooling using GitLab, Jenkins, AWX, Terraform
- Docker containerisation and networking experience (Nginx/Traefik)
- Experience with Nexus, Artifactory, Vault, GitLab, Jenkins, AWX, Bastion services
- Incident, change, risk management in a live environment; ITIL/DevOps/Agile knowledge
- Technical leadership: leading engineers, setting direction, ensuring delivery
- Strong stakeholder and supplier management skills
- Strong communication
- Collaborative mindset
- Coaching and mentoring
- AWS
- Linux/RHEL
- Terraform
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