Business Development Manager – North West of Central London

Overview

As a field-based Business Development Manager, you will oversee our intermediary strategy across designated postcodes, using a mix of in-person and virtual engagement. You will shape broker relationships by assessing market conditions and trends, aiming to grow high‑quality mortgage activity without a hard sales focus. You’ll collaborate across Corporate Accounts, field teams and support functions to act as an external influencer with key brokers. Your work centers on strategic relationship management and opportunities that enhance the intermediary and end‑customer experience. This role offers meaningful impact through shaping partnerships and driving sustainable growth.

Pay / Benefits

• 28 days holiday + bank holidays
• discretionary bonus scheme
• enhanced pension contributions
• car allowance or car scheme
• maternity, paternity and shared parental leave
• extensive wellbeing support

Responsibilities

• Promote and implement the intermediary strategy across the designated territory
• Monitor market conditions and volumes; respond to emerging trends
• Build long-term relationships with intermediary partners and firms
• Achieve high-quality appointments and contribute to intermediary market growth
• Collaborate with the telephone BDM; co-manage the territory with the team
• Represent the Society’s proposition professionally to brokers and stakeholders
• Work with Corporate Accounts and support teams to act as a trusted external influencer

Key requirements

• Current experience in the mortgage intermediary sector
• Experience as a business development manager and/or telephone business development manager
• Strong mortgage intermediary experience
• Consultative approach to building long-term relationships
• Solid commercial knowledge of the UK mortgage market
• Ability to negotiate and influence; excellent communication skills
• Ce-map qualification would be helpful

• Relationship building
• Communications and rapport
• Negotiation and influencing
• Consultative mindset
• Stakeholder management
• Ce-map qualification (helpful)

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