Overview
As Associate Director for the International Social Research (ISR) team, you will lead and grow large-scale, multi-country quantitative studies that inform policy and strategy for global clients. You’ll guide design, methodology, sampling, and reporting while coordinating cross-office teams and delivery partners. The role combines client leadership, proposal development, and delivery excellence across online, telephone, and mixed-mode surveys. You’ll work with high-profile organisations and contribute to ISR’s methodological leadership and growth.
Pay / Benefits
- 25 days annual leave
- pension contribution
- income protection
- life assurance
- health & wellbeing benefits
- professional development opportunities
Responsibilities
- Lead large-scale international research programmes from design to reporting and dissemination
- Direct multi-country studies with diverse stakeholders and delivery partners
- Develop proposals to win new work and foster client relationships
- Build and maintain strong client relationships as trusted adviser
- Manage project teams, budgets, timelines, risks and QA processes
- Oversee survey implementation and fieldwork across methodologies (online, telephone, mixed-mode)
- Lead production of high-quality reports and client deliverables
- Support development of ISR’s methodological expertise and offerings
- Coach and develop colleagues to sustain a collaborative, high-performing culture
- Utilise AI tools to improve output quality and efficiency
Key requirements
- Significant experience managing complex, large-scale multi-country surveys for international or public/private sector clients
- Strong methodological expertise in survey research and evidence generation
- Excellent client management and relationship-building skills
- Proven ability to write and present high-quality reports to senior audiences
- Experience drafting and leading successful proposals
- Ability to identify opportunities for business growth and client development
- Desirable: experience with international organisations and B2B research, sampling knowledge, and mixed-mode survey delivery
- Strong communication and presentation skills
- Strategic thinking and advisory mindset
- Team coaching and collaborative leadership
- Survey research design
- Sampling methodologies and survey sample design
- Experience with online, telephone, and mixed-mode surveys
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