Key Account Manager, London and East of England

Overview

As a Key Account Manager in Neuroscience, you drive strategic engagement with NHS stakeholders to improve patient access to Ipsen’s neuroscience medicines. You’ll develop territory plans, build trusted relationships across secondary care, and translate insights into actionable initiatives that optimise patient pathways. The role blends scientific understanding with commercial execution in a dynamic NHS environment. You’ll collaborate across functions to deliver tailored solutions and impact patient care.

Responsibilities

• Develop and implement strategic account plans to meet territory objectives and growth
• Build relationships with NHS clinical stakeholders and decision-makers
• Identify opportunities to optimise patient pathways and support service development
• Utilise insights, market intelligence and data analytics to inform decisions
• Collaborate with Medical Affairs, Marketing, Market Access and other teams
• Lead customer engagements across in-person, virtual, and hybrid channels
• Support educational initiatives to improve clinical knowledge and patient care
• Maintain knowledge of disease areas and evolving NHS landscape
• Operate in compliance with ABPI Code of Practice and company policies

Key requirements

• Proven pharmaceutical/biotech/healthcare sales experience
• Success in managing complex healthcare accounts and stakeholder networks
• Strong understanding of NHS structures and decision-making
• Excellent relationship-building, influencing and communication skills
• Strategic thinker with business planning and account management capabilities
• Ability to analyse data and translate insights into account plans
• Highly motivated, resilient and autonomous in field-based role
• Full UK driving licence

• Relationship-building
• Influencing and communication
• Strategic thinking
• Data analytics
• Market access knowledge
• Understanding of NHS pathways

…