Risk and Control’s Manager – Welwyn Garden City, United Kingdom of Great Britain and Northern Ireland

Overview

In this role you will support the People Risk and Controls agenda, shaping how risks are assessed and controls are designed to future-proof the business. You’ll partner with the People R&C and transformation teams to embed controls in system design and drive governance and assurance across core People processes. You will tackle high-priority risks, lead remediation and ensure timely audit responses, while advancing standardisation and maturity. This is a high-impact, group-level role offering cross-functional influence and opportunities to shape risk management practices.

Pay / Benefits

• Annual bonus up to 20%
• Holiday 25 days + personal day + bank holidays
• Private medical insurance
• Maternity/adoption leave and paternity leave
• Virtual GP service
• Employee Assistance Programme (EAP)

Responsibilities

• Develop and optimise end-to-end Controls Frameworks as part of the 1 RACM initiative across key people processes and markets
• Embed control requirements in new system designs with the wider People R&C and transformation teams
• Support governance forums (People Risk & Compliance Committee) including stakeholder management and senior-level presentations
• Lead risk assessment activities, monitor emerging risks and utilise risk tools and methodologies (RCAS)
• Assist with external reporting obligations (CSRD) and audit/remediation activities in partnership with 1st line
• Assess SOD for People roles to ensure proper access and conflict management
• Collaborate with Internal/External Audit and Group Risk across 2nd/3rd lines
• Support design and testing of key and non-key controls with testing teams (India)
• Provide guidance to control owners and re-engineer procedures to mitigate risk
• Drive continuous improvement of procedures, policies, processes and controls

Key requirements

• ACA/ACCA/CIA preferred but not essential
• Controls knowledge in Compliance, IT and Audit
• Control Transformation
• Finance awareness including ICFR
• Enterprise controls and compliance
• Internal and External Audit
• Team/People Management
• Presentation skills
• Retail sector knowledge
• Critical thinking
• Business Partnering
• Attention to detail
• Prioritisation

• Business partnering
• Critical thinking
• Attention to detail
• RCAS risk tools/systems
• CSRD external reporting
• 1st line remediation coordination

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