Service Engineer

Overview

As Engineer, Field Service you will execute on-site overhaul, repair and basic troubleshooting for Wärtsilä equipment. You will work within a global service team, adhering to safety rules and site instructions while coordinating with the On-Site Team Leader and customers. You’ll promote Wärtsilä solutions, manage timesheets and reports, and adapt to additional duties as needed. This role supports our mission to deliver safe, sustainable, and technologically advanced maritime services. It’s a hands-on position with travel, offering opportunities to impact customers and the decarbonisation agenda.

Responsibilities

• Perform on-site overhaul, repair and basic troubleshooting of mechanical, electric, and auxiliary equipment
• Follow local work instructions for overhauling components and ensure compliance with site safety rules
• Coordinate with On-Site Team Leader/Service Coordinator and communicate progress and deadlines
• Interact with customers on-site, addressing enquiries and technical questions
• Advise customers on available products and solutions
• Submit timesheets and expense sheets weekly
• Prepare high-quality service work reports within 48 hours of job completion
• Support ad-hoc duties and maintain high internal and external satisfaction

Key requirements

• BSc in Engineering
• Minimum 3 years’ experience in field service with installation of mechanical, electric, and auxiliary equipment
• Experience with Wärtsilä products is beneficial
• Ability to troubleshoot mechanical and electrical systems on engines and auxiliary equipment
• Strong understanding of technical instructions, drawings and schematics (pneumatic, electric)
• Willingness to travel and work in the UK, abroad, and offshore (up to 200 days/year)
• Very good English skills (spoken and written)

• communication
• customer service
• adaptability / willingness to take on ad-hoc duties
• mechanical and electrical troubleshooting
• installation of mechanical, electric, and auxiliary equipment
• reading and interpreting technical instructions, drawings, and schematics

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