Quality Control Coordinator

Overview

As Quality Control Lead, you own the QC function, ensuring raw materials, work-in-progress, and finished goods meet quality standards while upholding ISO 9001:2015 and customer requirements. You will partner with Production, SHE, and Plant Management to drive product quality, process efficiency, and continuous improvement in a fast-paced manufacturing setting. You’ll lead investigations, audits, and data-driven actions that reduce losses and improve safety culture. This role offers meaningful impact by shaping site performance and quality across the manufacturing value chain.

Pay / Benefits

• Global wellbeing standards
• Gender-neutral parental leave
• Employee Share Plan with Henkel matching shares
• Performance bonus / incentives
• Pension & Life Assurance (company contributes up to 10%)
• Annual Leave: 27 days + 8 bank holidays

Responsibilities

• Lead and supervise the QC function and testing activities for raw materials, semi-finished, and finished goods
• Ensure QMS, Quality Plan, and procedures are followed; manage quality records and document updates
• Support SHE to drive safety and environmental compliance; conduct internal audits (ISO 9001:2015, other standards)
• Coordinate receiver testing, production QC testing, and approval of outputs; monitor processes for conformity to quality standards
• Collaborate with Production to set product adjustment levels based on QC results and eliminate non-conformances
• Lead root cause analysis, problem solving, and continuous improvement projects; participate in product trials and testing of returned samples
• Maintain and improve Standard Operating Procedures focused on safety and quality; promote a culture of continuous improvement and reliability
• Communicate deviations or difficulties to Plant Manager promptly and participate in company initiatives
• Promote near-miss and hazard reporting; ensure timely QC checks and compliance with safety practices

Key requirements

• Proven QC/QA experience in a manufacturing environment
• Good understanding of chemical and mechanical aspects of production processes, equipment, and planning
• A-level in Chemistry (minimum requirement)
• Ability to work under pressure and prioritize multiple tasks
• Strong interpersonal, decision-making, and analytical skills
• Working knowledge of SAP and MS Office; knowledge of Six Sigma tools
• Experience with HACCP, ISO 9001:2015; ISO 14001; COMAH awareness
• Reliability, commitment, and willingness to lead by example

• Strong interpersonal skills
• Good decision-making abilities
• Analytical mindset
• SAP
• MS Office
• Six Sigma tools

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