Account Director – Telco & Media

Overview

As Strategic Account Director, you will drive new business and growth in Media & Telco verticals by turning industry connections into strategic partnerships. You’ll build relationships with senior buyers, translate client needs into TransUnion propositions, and lead multi-year, high-value deals. You’ll align capabilities with market shifts, contribute VOC to product planning, and manage renewals and expansion within existing accounts. This role offers cross-functional collaboration, impact at scale, and a chance to shape TransUnion’s sector strategy.

Pay / Benefits

• 26 days annual leave and bank holidays
• global paid wellness days off and birthday bonus day
• generous pension scheme
• Employee Stock Purchase Plan
• private health care
• mindfulness and wellbeing tools

Responsibilities

• Develop and convert new-business opportunities across target Media and Telecommunications organisations
• Establish trusted partnerships with stakeholders across KYC, fraud and identity, age verification, digital, marketing, credit risk, customer experience, product, procurement and C-suite functions
• Position TransUnion as a long-term strategic partner aligning capabilities with client needs and regulatory priorities
• Gather VOC to inform proposition development, product investment, service delivery and innovation
• Identify white-space, cross-sell, upsell and net-new opportunities across TransUnion’s products and Lines of Business
• Co-create innovation projects, proofs of concept and pilots with senior stakeholders to deliver measurable ROI
• Own revenue performance across the assigned portfolio including new-business growth, renewals and protection of recurring revenue
• Lead negotiations for new solutions, renewals and multi-year agreements
• Maintain territory and account plans, forecast, and coordinate cross-functional teams to deliver outcomes and sector growth

Key requirements

• Demonstrable success in high-performing new-business sales with senior-level relationship building
• Strong commercial acumen and experience negotiating or managing multi-million-pound, multi-year contracts
• Ability to collaborate with internal units to develop strategic, consultative solutions
• Excellent stakeholder-management and influencing skills with senior executives and C-suite
• Willingness to travel up to 50% of the time
• Proficiency in Salesforce for opportunity, pipeline, territory and account management
• Proficiency with standard Microsoft Office applications
• Ability to develop robust pipeline forecasts, territory plans and executive account-performance reporting
• Working knowledge of data, analytics, fraud, identity and credit-risk solutions

• stakeholder-management
• influencing and negotiation
• consultative selling
• Salesforce
• Microsoft Office
• pipeline forecasting

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