HPC Senior Technology Consultant

Overview

In this role you will support a Bristol-based, large-scale HPC environment as part of the HPC Services team. You will perform proactive maintenance, handle incidents, and document activities to meet customer needs while ensuring high satisfaction. You’ll work with cross-functional colleagues and align with change-management processes to keep mission-critical systems running. This position offers hands-on technical impact in AI research and data workloads, with opportunities to collaborate across EMEA and with a prestigious customer base.

Pay / Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion

Responsibilities

• Support advanced HPC hardware and software as part of a dedicated team
• Perform proactive maintenance and respond to critical incidents
• Manage and document maintenance activities in case management systems
• Ensure compliance with customer change management processes and controls
• Build and maintain strong relationships with customers and stakeholders
• Follow escalation procedures for high-priority issues
• Collaborate with colleagues across EMEA to support broader customer requirements

Key requirements

• Degree in Computer Science or related discipline, or equivalent experience
• At least 5 years of experience with Linux environments
• Strong Linux system administration skills
• Experience with hardware diagnostics, maintenance, and repairs
• Scripting capabilities in Python, Bash, or similar
• Knowledge of configuration management tools such as Ansible
• Understanding of Kubernetes / containerised workloads
• Self-motivated with initiative to learn; strong analytical and problem-solving abilities
• Strong communication skills in a customer-facing environment

• Self-motivation
• Customer-facing communication
• Problem-solving under pressure
• Linux system administration
• Python/Bash scripting
• Ansible

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