Technical Services Manager – CNI

Overview

As a CNI Technical Services Manager at Mitie, you will lead a multi-disciplinary engineering team to maintain critical infrastructure within a national remit. You’ll ensure high safety, compliance and operational continuity across complex electrical and mechanical systems for a data-centre-like environment. You’ll manage planned and reactive maintenance, oversee contractor activities, and provide technical risk guidance to the client. This role offers exposure to mission-critical operations and a path to grow within Mitie’s engineering community. You will shape resilience and safe operation of essential assets in a high-stakes setting.

Pay / Benefits

• opportunity to lead in a nationally important critical infrastructure environment
• exposure to complex engineering systems and mission-critical operations
• ongoing development opportunities within Mitie
• supportive engineering and technical services community

Responsibilities

• Lead and develop a multi-disciplinary engineering team ensuring safety and compliance
• Oversee planned and reactive maintenance, remedial works, projects and specialist contractor activities
• Provide technical oversight of critical electrical and mechanical infrastructure (power, cooling, UPS, standby generation)
• Ensure Safe Systems of Work, permits and isolations are effectively managed for high-risk activities
• Collaborate with the client to manage technical risk, support incident response and drive continuous improvement

Key requirements

• Relevant engineering qualification or equivalent technical experience in building services, electrical or mechanical engineering
• Experience leading engineering teams in critical, highly regulated or complex environments
• Strong understanding of engineering safety, statutory compliance, Safe Systems of Work and risk management

• Relationship-building with clients and stakeholders
• Clear technical advisory skills
• Ability to manage specialist contractors and coordinate maintenance delivery
• HV/LV systems knowledge
• UPS and standby generation familiarity
• Cooling systems experience

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