Fraud Investigator: Protect Customers & Solve Complex Cases

JPMorgan Chase & Co. is seeking a Fraud Operations investigator to conduct robust investigations into complex fraud cases and support scam victims.

You will own end-to-end case management, ensuring decisions are well-evidenced and customer-focused, while engaging with stakeholders to resolve issues efficiently. The role requires experience applying Payment Services Regulations in fraud contexts, familiarity with the Contingent Reimbursement Model, and strong communication skills to explain

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