Housing Officer – Complex Cases & Community Impact

Birmingham City Council is seeking a Localities Housing Officer to deliver an effective housing management service. You will manage a varied caseload, address tenancy breaches and respond to complaints while working to sustain tenancies and improve service delivery.

You will work with residents, colleagues and partner agencies to resolve housing issues, provide practical advice and maintain accurate records. A DBS check and right-to-work in the UK are required.

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