Technical Support Manager: SaaS, AI & Automation (Hybrid)

Company: Investigo Change Solutions
Apply for the Technical Support Manager: SaaS, AI & Automation (Hybrid)
Location: Nottingham
Job Description:

Investigo Change Solutions is seeking a Technical Support Manager in a hybrid Nottingham role. You’ll lead a small technical support team, balance hands-onSQL/API investigation with people leadership and process transformation.

Importantly, you will own SLAs and KPIs, drive automation initiatives, and collaborate with Product, Engineering and Customer Success to improve the customer experience. This is a Transformation programme focused opportunity.

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Posted: October 23rd, 2026