Assistant Facilities Manager

Assistant Facilities Operations Manager – Central London – Competitive Salary

Venn Group’s specialist Estates & Facilities recruitment team is recruiting for an Assistant Facilities Operations Manager on behalf of a leading higher education institution in Central London. This permanent opportunity offers the chance to lead diverse Soft FM services across a multi–site university estate and directly influence the experience of students, staff and visitors.

The role

You will be responsible for:

• Leading the day–to–day delivery of Soft FM services including Front of House, Cleaning, Portering, Waste Management, Grounds Maintenance and Catering




• Managing contractors and service providers, monitoring KPIs and SLAs to ensure high–quality service delivery




• Building strong relationships with stakeholders across the university and acting as a key point of contact for operational matters




• Supporting operational compliance, health and safety standards, and campus service excellence




• Deputising for the Facilities Operations Manager and participating in a Duty Manager rota




• Driving continuous improvement initiatives and identifying opportunities to enhance the campus experience

About you

• Experience managing Facilities Management or Soft FM services within a complex operational environment




• Proven people management experience, including team leadership, performance management and staff development




• Strong contract management and supplier performance monitoring experience




• Excellent stakeholder engagement, communication and relationship–building skills




• Budget management and operational planning experience




• Strong problem–solving skills with the ability to make sound decisions in a fast–paced environment




• Customer–focused approach with a commitment to delivering high–quality services

Key details

• Salary: Competitive




• Location: Central London




• Contract: Permanent




• Start: ASAP

Why consider this role?

• Opportunity to lead facilities operations across a prestigious London university estate




• Exposure to a diverse and complex multi–site environment with excellent career development opportunities




• Play a key role in enhancing the experience of students, staff and visitors while driving service improvements

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