Head of Front Office & Guest Relations (VIP Experience)

The Ned & Ned’s Club is seeking an experienced Front Office Manager to lead our Front Office and Guest Relations teams in the heart of the City of London. You will drive seamless guest experiences, coach staff, and safeguard hospitality standards across reception and VIP interactions.

Reporting into the Head of Rooms Operations, you will oversee recruitment, scheduling, budgeting and performance, while collaborating with concierge and other departments to deliver exceptional stays for VIPs and

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