Retail Security & Customer Care Officer

Mitie Cleaning & Hygiene Services is hiring a Retail Security Officer for M&S in the East Midlands region (Leicester, Coventry, Rugby, etc.). The role focuses on creating a safe, welcoming shopping environment and protecting people, products and store assets.

The ideal candidate will stay calm under pressure, communicate effectively and show a proactive, customer-service oriented mindset while patrolling stores and using technology to support incident management.

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