Sales Administrator/ Office Coordinator
Flexible Hours | Remote or Hybrid | Equivalent £26,500 per year
About AlexSys
AlexSys is a Managed IT and Cyber Security provider supporting businesses across the Southwest of England. We help organisations stay secure, connected, and productive through proactive IT support, cybersecurity services and cloud solutions. Our reputation is built on responsive customer service, trusted advice, and long-term client relationships.
The Role
We are looking for an organised, friendly and professional Sales Administrator to support our business. This role is ideal for someone seeking flexible working arrangements, whether returning to work after a career break, looking for part-time hours, or seeking a better work-life balance.
You will play a key role in supporting the sales process, handling customer enquiries, tracking opportunities, coordinating orders, and providing general administrative support to ensure an excellent customer experience.
Key Responsibilities
- Answer incoming calls and assist customers professionally.
- Manage sales enquiries, quotations, and customer orders.
- Maintain CRM and sales records.
- Coordinate with customers, suppliers, and the team.
- Assist with scheduling content across the company’s social media channels (content creation is not required)
- Log support requests.
What We’re Looking For
- Excellent telephone manner and communication skills.
- Administration and/or customer service experience
- Strong organisational skills and attention to detail.
- Confident using Microsoft Office and online business systems.
- Self-motivated, reliable, and customer-focused.
Desirable (Not Essential)
- Previous sales support experience
- Managed IT or Technology industry experience.
What We Offer
- Flexible working hours.
- Remote or hybrid working.
- Friendly, supportive team.
- Training and development opportunities.
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