Job title: Account Manager – IT ServicesLocation: HampshireSalary: £30,000 – £40,000 per annum + OTE £55,000 – £75,000Job type: Permanent, full-timeWorking pattern: Office-based, Monday to Friday
Account Manager – IT Services
Hampshire | £30,000-£40,000 base | OTE £55,000-£75,000 | Office-based
The role
You’ll look after a portfolio of key client accounts and be the main commercial contact for each one. These are established relationships with plenty of room to grow, so the focus is on developing existing clients rather than cold calling.
Key responsibilities
- Manage and develop a portfolio of key client accounts
- Build strong, long-term client relationships
- Identify opportunities to upsell and cross-sell the company’s technology services
- Prepare quotes and proposals
- Manage renewals and maintain an accurate sales forecast
- Work closely with internal technical teams to deliver an excellent client experience
About you
- Experience in account management, customer success, client relationship management or B2B sales
- Excellent rapport-building and customer service skills
- Organised and commercially minded, comfortable with quoting and forecasting
- Professional and confident communicator
- Open to coaching and keen to develop
Desirable
- Experience within IT services, an MSP, an IT reseller or distributor, or telecoms
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