Design Lead, Customer Experience Architecture

Company: Tesco
Apply for the Design Lead, Customer Experience Architecture
Location: Welwyn Garden City
Job Description:

Tesco is seeking a Design Lead to drive the UX strategy for the Customer Experience Horizontal across app and web platforms. You will own the design vision for shared journeys that span multiple propositions, shaping information architecture, navigation, and cross‑platform experiences.

You will collaborate closely with product, engineering, and accessibility teams to ensure scalable, accessible design. The role balances strategic thinking with hands‑on execution in a fast-paced environment.

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Posted: October 24th, 2026