About The Role
Job Purpose:
Tosupport, audit and carry out quality control visits on all whole house retrofitworks across Correct
ContractServices, ensuring all installations are completed safely, compliantly and tothe highest
technicalstandards, in compliance with PAS2030/2035 and MCS standards.
Therole is responsible for delivering strategically planned, risk-based &routine auditing, whilst providing structured coaching, mentoring and technicaldevelopment to employed, self-employed and subcontracted operatives, managersand administrative staff. A key objective of the role is to raise technicalcompetence across the business, promoting a consistent right-first-time cultureand reducing installation defects through proactive support rather thanreactive correction. Also to maintain the highest quality standards and ensureproper quality control and retrofit evaluation is
completedon 100% of works.
TheRetrofit Quality Assurance Engineer will provide both remote and on-sitetechnical guidance to ensure all installations are delivered in accordance withstatutory requirements, industry best practice and company procedures,including compliance with MCS, BS 7671 (IET Wiring Regulations), BuildingRegulations, PAS 2030/2035, the electricity at Work Regulations and otherapplicable certification schemes.
Therole will actively support the operational delivery team and sit between thePAS Compliance team, business governance but report in to the Senior TechnicalManagers as an operational resource to maintain quality standards at all times.
Workingclosely with Operational Managers, Designers, Surveyors, Technical Supervisors,Compliance and Business Governance teams, the role will identify trends,improve technical standards, develop engineers through structured mentoring andsupport continual improvement across the business.
Key Responsibilities:
- Deliver astructured programme of routine and risk-based technical audits acrossretrofit works, covering both work in progress and completedinstallations.
- Undertake targetedand random audits of employed engineers and subcontractors based upontechnical risk, compliance performance and customer outcomes.
- Complete periodic (e.g.six-monthly) competency assessments of all operatives to verify technicalcompetence, workmanship and compliance with company standards.
- Carry out desktop technicalaudits of installation records, commissioning documentation, electricalcertification, photographic evidence and MCS compliance records.
- Develop and deliverstructured coaching, mentoring and upskilling programmes for existingengineers to improve technical competence, confidence and installationconsistency.
- Provide practical on-sitecoaching during live installations, demonstrating best practiceinstallation techniques and promoting continual improvement.
- Support with technicaltoolbox talks, workshops and refresher training sessions on electricalsafety, installation standards, MCS/PAS requirements, product updates andlessons learned.
- Support the preparation forexternal MCS, NICEIC, PAS 2030/2035 and internal governance audits.
- Review trends arising fromaudits, defects, complaints and non-conformances, identifying root causesand implementing corrective and preventative actions.
- Work collaboratively withOperational Managers to improve installation quality, engineer competenceand customer satisfaction.
- Support continuousimprovement initiatives by identifying opportunities to improveinstallation methods, reduce defects and increase right-first-timeperformance.
- Promote a positive safetyculture, ensuring electrical works are completed in accordance withcompany policies, safe systems of work and legislative requirements.
Skills/Qualifications:
- Retrofit Coordinator L5Qualification (Preferred) or demonstratable industry experience withwillingness to upskill
- Demonstrable experience onsite and of a quality control background
- Strong knowledge ofPAS2030/2035 and MCS standards.
- Experience working inoccupied homes and social housing preferred,
- Strong understanding ofBuilding Regulations, Electricity at Work Regulations and associatedindustry guidance.
- Experience of technicalauditing, inspection and quality assurance within operationalenvironments.
- Strong communication andinterpersonal skills with the ability to coach engineers at all experiencelevels.
- Competent using MicrosoftOffice, PDA systems and electronic job management software.
- SMSTS (or willingness toobtain).
- Full UK Driving Licence.
Qualifications
- L5 Retrofit Coordinatorqualification or similar experience in the built environment/NVQL2/3 incrafts or M&E trades
- Internal Auditorqualification
Personal Attributes:
- You pride yourself on truthand share knowledge for the greater good.
- You are committed to improvement and are an active team participant.
- You accept responsibility foryour role and promote ownership in others.
- You have a desire to besuccessful and achieve goals, whether small or large.
- You are flexible to meetbusiness needs and actively work towards expanding your knowledge andskills.
About Us
Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence.
What We Offer
- Pension Scheme: Auto-enrolment after probation.
- Flexible Annual Leave: Option to buy or sell leave after probation.
- Professional Development: Access to in-house and external training.
- Employee Assistance Programme: 24/7 support.
- Refer a Friend Bonus: Reward scheme for successful referrals.
- Parking: Available at office locations.
Why Choose CCS?
Skill Development: Access to training programmes, coaching, and mentoring.
Career Growth: Clear pathways for personal and professional advancement.
Long-Term Contracts: Enjoy stability and job security.
We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.
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