We are an award winning organisation providing care at two main hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—and a number of community-based services across London, such as sexual health and HIV clinics.
With 6,700 members of staff, we are proud to care for a diverse population of one million people. We are committed to ensuring that our workforce is just as diverse with a strong mix of skills and abilities.
Our staff are at the very heart of our organisation and we recognise the valuable contribution that each and every person working at the Trust makes. One of our Trust priorities is to be an employer of choice—a place where people want to start their career and to grow with us through continued education, professional development and support .
Main area Learning and Development Grade NHS AfC: Band 7 Contract Permanent Hours
- Full time
- Flexible working
37.5 hours per week (Flexible (onsite and remote in line with service requirements)) Job ref 289-CR-196
Site Harbour Yard Town London Salary £58,133 – £65,261 per annum including HCAS Salary period Yearly Closing 03/11/2026 23:59 Interview date 19/11/2026
Job overview
We are looking for an enthusiastic and experienced Learning Management System Manager to join our Organisational Development, Leadership & Learning team. This varied Band 7 role will lead the day-to-day management and development of our LMSs, ensuring they are reliable, intuitive and supported by high-quality data, while playing a key role in future system developments and implementations.
You will oversee mandatory training configuration, compliance reporting and dashboards, turning complex data into clear insights for managers, senior leaders and committees.
This is a multi-Trust role, with responsibilities across two North West London healthcare Trusts:
- Chelsea and Westminster Hospital NHS Foundation Trust (Information on Imperial as your employer has been shared earlier in this pack).
- The Hillingdon Hospitals NHS Foundation Trust
As part of the wider North West London Acute Provider Group (APG), the post-holder will also work collaboratively with L&OD colleagues across the APG to support shared priorities and effective cross-Trust working.
Main duties of the job
The Learning Management System Manager will lead the management, development and optimisation of the Trust’s LMS and wider digital learning infrastructure.
Key responsibilities include:
- Lead the effective management, optimisation and continuous improvement of the LMS and related digital learning platforms.
- Use digital learning solutions to support mandatory training compliance and wider workforce development.
- Lead the development of learning and compliance reporting, translating complex data into clear insights for senior leaders, Executive Committees, regulators and other stakeholders.
- Identify and implement system improvements that enhance functionality, user experience and access to learning.
- Drive innovation in technology-enhanced learning, exploring emerging tools including AI and advanced e-learning solutions.
- Work collaboratively with stakeholders to ensure digital learning systems meet current and future organisational needs.
- Ensure digital learning is accessible, inclusive and aligned with the Trust’s values and equality, diversity and inclusion commitments.
Working for our organisation
Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.
We have nearly 7,000 members of staff that are PROUD to Care for nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children’s, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.
We’re one of the safest and best performing Trusts in the country. We’re also one of the top trusts to work for – our staff say they’re engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as ‘Good’ in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of ‘Good’. We’ve also been awarded an ‘Outstanding’ rating for ‘use of resources’ by an NHS Improvement inspection..
Our facilities are some of the best in the country. We have been investing around £10 million a year in our estate. We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.
Some roles may require weekend shifts at multiple sites.
Detailed job description and main responsibilities
- Lead the management, development and optimisation of the Learning Management Systems across Chelsea and Westminster and Hillingdon.
- Act as the LMS subject matter expert, ensuring robust system performance, integration, data quality and governance.
- Lead mandatory training compliance reporting, translating complex learning and workforce data into clear insight for senior leaders, committees and regulators.
- Develop and improve digital learning solutions, creating accessible, engaging and user-focused learning experiences.
- Drive digital innovation, including the adoption of AI and emerging learning technologies.
- Lead LMS and digital learning projects, working across teams, suppliers and stakeholders to deliver system and service improvements.
- Manage and develop the Digital Learning and LMS team, ensuring a high-quality, responsive and continuously improving service .
Person specification
Education and Qualifications
- Education to post- graduate level (PGDip or MSC) or equivalent experience
- Evidence of completion of training in e-learning design and use of a range of rapid authoring tools
- Qualification in education, training or learning and development
Experience
- Specialist knowledge and management of learning platforms in complex organisations including experience of system implementation of a LMS (or similar)
- Experience of managing mandatory training requirements within a Learning Management System (LMS), including configuring training requirements and audiences, maintaining compliance data, monitoring and analysing performance, and producing reports and insights for senior stakeholders.
- Designing (based on learning needs analysis), planning and implementing digital learning solution
- Proficient in Totara’s functionalities
Skills and Knowledge
- Effective communication and relationship skills (written and interpersonal) including the ability to explain, motivate, engage, influence, persuade and challenge at all levels
- Up-to-date knowledge of learning infrastructure (both current and emerging) and the creation of approach to maximise utilisation and user experience
- Ability to work well in diverse team including to organise, plan and prioritise workload effectively (both for self and team) and work under pressure to meet deadlines
- Knowledge of information system such as ESR
- Understanding of instructional design principles
Important
- There may be some occasions when we have to close a vacancy earlier than the advertised closing date, this will be due to a high volume of applications. You are therefore advised to submit your application as early as possible to avoid disappointment.
- Please check your emails regularly (and your junk folder) as this is how we will communicate with you throughout the recruitment process.
- In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
- During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
- Employment at the Trust is offered subject to successful completion of a six month probationary period.
- We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with General Data Protection Regulation (GDPR)
Right to work
If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on UK Visas and Immigration – GOV.UK
The recruitment team are available to provide support from 9am–5pm, Mon–Fri. To contact the team please call the Trust switchboard and ask for ‘Recruitment team, Human Resources Department’.
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