Senior IT Problem Manager: Root Cause & Service Improvement | London

NCR Voyix is seeking a proactive Senior Problem Analyst/Manager for an on-site London position. You will drive end-to-end Problem Management, coordinate PIRs, and collaborate with technical teams, service owners, vendors, and business stakeholders to reduce service disruption and improve stability.

Strong communication and facilitation skills are essential for presenting findings to senior leadership. Responsibilities include managing the Problem lifecycle, trend analysis, maintaining the KEDB,

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