Business Analyst (CRM & MEAL Discovery)

We’re supporting a leading international charity undergoing a major digital transformation and seeking an experienced Business Analyst with Charity or NFP experience to lead the discovery phase for a new CRM and MEAL (Monitoring, Evaluation, Accountability & Learning) platform.

You will be:

• Leading discovery workshops with key stakeholders
• Mapping current processes and identifying improvement opportunities
• Gathering and documenting business requirements
• Defining future-state processes and capabilities
• Supporting the production of RFP/procurement documentation
• Helping shape the selection of a new platform and implementation partner

You will have:

• Proven Business Analyst experience on digital transformation programmes
• Strong discovery, requirements gathering and process mapping skills
• Experience with sector specific systems such as MEAL, CRM, donor management or enterprise platforms
• Ability to engage senior stakeholders and drive consensus
• Previous experience within the charity or not-for-profit sector

If you’re an experienced BA with a strong discovery background and charity sector expertise, we’d love to hear from you.

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