Technical Account Manager — Client-Facing, Hybrid

LexisNexis Risk Solutions UK Ltd. seeks an experienced Customer Support Specialist to act as the primary client contact, manage incidents, and coordinate with multiple stakeholders. You will own SLAs, investigate issues, and escalate where needed to ensure timely resolutions.

The role emphasizes trust, empowerment, and strong communication while coordinating with product and technology teams to improve processes and customer satisfaction.

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