Compliance Officer- Health

Overview

In this role you will monitor hospital performance against customer targets and drive improvements through best-practice guidance. You’ll train hospital staff, support data entry, and communicate findings to a range of stakeholders. The position sits within a compliance-focused team serving the health sector, with a strong emphasis on data quality and escalation-led improvement. You will work remotely or hybrid, collaborating cross-functionally to shape compliant, high-performing hospital units.

Pay / Benefits

• above average pension scheme
• private medical cover
• 25 days paid holiday (flexible buy/sell)
• 4 x basic salary life assurance
• group pension plan with employer contributions up to 8.5%
• flexible benefits

Responsibilities

• Own and manage allocated hospital units within Registry contracts, including KPI monitoring and improvement plans
• Analyze unit performance using centralised data tools to identify underperforming areas
• Develop and execute escalation plans to drive improvements and report progress to clients
• Provide training and support for data entry and registry applications; deliver presentations to stakeholders as needed
• Act as liaison with NEC Data Quality team for hospital queries and data quality issues
• Manage hospital queries via the incident management system and document FAQs for the shared repository
• Represent NEC at regional and national events to communicate services and gather feedback
• Participate in user acceptance testing of registry output services and maintain up-to-date contacts databases
• Maintain knowledge of procedures and policies relevant to the post
• Keep abreast of developments in registry data and procedures to ensure current practice

Key requirements

• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Self-motivated with ability to work independently and in a team
• Excellent communication and presentation skills
• Strong problem-solving and issue investigation abilities
• Ability to work under pressure and manage prioritised workload
• Flexible and adaptable with a willingness to travel within the UK (driving license required)
• Desirable: knowledge of GDPR/Data protection and experience in healthcare or a compliance role (non-finance/insurance)
• Ability to analyse statistics and make data-driven decisions

• Excellent communication
• Problem solving
• Teamwork
• Microsoft Office (Word, Excel, PowerPoint)
• Data analysis and KPI monitoring
• Experience with incident management systems

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