Overview
In this role you turn complex colleague data into clear insights and strategic recommendations to empower leaders. You’ll work on enterprise-wide datasets, executive reporting, dashboards, and cross-functional initiatives, supporting an analytical Centre of Excellence for Colleague Services. You’ll partner with teams to translate business questions into data-driven solutions and tell compelling stories to diverse audiences. This is a chance to shape how data informs people decisions at scale within Amex.
Responsibilities
- Gather, validate, and prepare data from multiple sources with quality checks
- Analyze complex datasets to identify patterns and opportunities and propose actionable recommendations
- Develop and maintain dashboards and visualisations for leaders and stakeholders
- Translate analytical findings into clear narratives for executives and non-technical audiences
- Partner with cross-functional teams to define requirements and deliver practical data solutions
- Support Blue Box-wide data requests and strategic initiatives requiring colleague data
- Contribute to Colleague Data Office’s Centre of Excellence with reusable methods
- Support ad hoc analyses and projects with flexibility and sound judgement
- Apply controls when handling sensitive colleague data
Key requirements
- Quantitative analysis, statistical methods or data visualization experience in a complex organisation
- Proficiency in SQL, Python, R or equivalent tools
- Experience extracting data from enterprise data platforms; familiarity with LUMI essential
- Understanding of distributions, regression, confidence intervals, hypothesis testing
- Experience creating reports, dashboards or visualisations (Tableau, Power BI)
- Experience in People Analytics or HR data preferred
- Strong analytical curiosity, attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Strong written and verbal communication for data storytelling
- Collaborative mindset and cross-functional relationship building
- analytical curiosity
- attention to detail
- strong communication
- SQL
- Python
- R
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