BRIONI – Sales Advisor – Bruton St

Overview

As a Sales Advisor at Brioni’s flagship store, you will be a brand ambassador delivering a distinctive luxury experience and fostering long-term client relationships. You actively drive sales and clienteling to meet store targets, collaborating with colleagues and leveraging Brioni’s standards. You’ll use the LUCE Client Book to nurture existing customers while building a broader network of contacts and staying informed about market trends. This role puts you at the heart of Brioni’s heritage, craftsmanship, and global luxury culture, with opportunities for growth within a renowned luxury group.

Responsibilities

• Develop positive relationships with customers from first contact to farewell
• Meet and exceed CRM and retention goals
• Contribute to store targets and teamwork as directed by Store Management
• Utilize the LUCE Client Book to nurture relationships with existing and potential customers
• Build and expand a network of contacts to grow the customer base
• Gather market information on trends, events, competitors, and products
• Communicate and collaborate with store and company colleagues
• Execute stock procedures per company standards
• Respect Brioni standards and promptly report issues or risks

Key requirements

• At least 3 years of experience in a sales role within a luxury brand
• Fluent in English and Italian; additional languages a plus
• Good knowledge of men’s formalwear and high-end fashion
• MTM specialization a plus
• Strong listening and communication skills
• Flexible to work in a multicultural context
• Proactive, self-development oriented, with a sense of ownership
• Able to be mobile on the sales floor for extended periods

• listening
• CRM and clienteling
• stock procedures
• multichannel sales awareness

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