Overview
In this role you will design, implement, and maintain data governance for Salesforce across entity data and reference data, including SPVs, billing entities, and non-standard hierarchies. You will act as the Salesforce data governance SME, coordinating with D&B and LSEG data, and guiding data quality, privacy, and governance policy across global teams. You will collaborate with marketing and risk/compliance to surface and record governance practices in Salesforce. You will supervise and perform targeted data cleaning and serve as a liaison between governance and data operations. This opportunity appeals to you if you want to shape how data supports client relationships and regulatory-compli
Pay / Benefits
- Private Medical Insurance
- Pension and flexible savings options
- Life assurance
- Mortgage advice and will-writing services
- Electric car and cycle to work schemes
- Emergency family care
Responsibilities
- Lead design and implementation of data governance in Salesforce, including entity data and reference data management
- Serve as the Salesforce data governance SME for enhancements and downstream AI processes
- Coordinate with Dunn & Bradstreet (D&B) and LSEG on data quality, linkage, and governance
- Direct cleaning and maintenance of critical data fields in live systems according to governance standards
- Collaborate with Marketing and Risk & Compliance to surface data governance rules in Salesforce
- Provide system development input for broader Salesforce and related systems, including CUP/GUP alignment
- Supervise FTE resources and support data cleaning across Salesforce and other systems
- Undertake smaller, ongoing entity-related data cleaning within Salesforce as needed
- Engage with other core systems as required with training support
- Ensure alignment of data governance across bulk uploads by acting as central liaison between governance and data ops teams
Key requirements
- Significant experience in Salesforce administration with a governance focus
- Experience working with business stakeholders, especially marketing, on CRM development
- Knowledge of Dun & Bradstreet data
- Proactive problem solving approach
- Understanding of GDPR related to contact record keeping and consent
- Previous data cleaning experience in Salesforce
- Willingness to work across global time zones
- Knowledge of LSEG data is advantageous
- Experience in B2B organizations
- Proactive problem solving
- Cross-functional collaboration
- Global teamwork across time zones
- Salesforce administration
- Data governance and data quality management
- Data cleansing
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