Location: Nine Elms, London Full-time Zapp is hiring an experienced Talent Acquisition Partner, you will play a crucial role in taking full ownership of our recruitment efforts and you will be managing the full recruitment cycle, from sourcing to screening candidates to coordinating interviews and facilitating a smooth onboarding process with the People & Culture team. In this high-impact role, you will be attracting top talent within a fast-paced environment and contributing to the overall success of the organisation. You will collaborate closely with business leaders and managers to address recruitment needs, implement effective talent strategies, create a seamless candidate experience and drive recruitment excellence.
Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.
What You’ll Be Doing
- Own full-cycle recruitment across all business areas — from briefing through to signed offer and onboarding handover.
- Build high-quality pipelines through proactive sourcing, headhunting, and talent mapping — not waiting for inbound.
- Design and embed structured hiring processes, including scorecards, interview rubrics, and decision-making frameworks.
- Coach hiring managers to become disciplined, data-led, and inclusive interviewers.
- Craft compelling job descriptions and campaigns, ensuring clarity, consistency, and brand alignment.
- Track, analyse, and act on funnel data, improving conversion rates and reducing time-to-hire.
- Drive a world-class candidate experience, marked by pace, transparency, and a human touch.
- Manage our ATS and tooling, ensuring workflows are efficient and data is reliable.
- Champion DE&I throughout every hiring touchpoint — from outreach to assessment.
- Continuously raise the hiring bar, challenging bias, shortcut thinking, and ‘good enough’ mindsets.
What We’re Looking For
- 5+ years of in-house recruitment experience, ideally within high-growth, fast-moving companies.
- Demonstrated success hiring across multiple domains — including Strategy, Commercial, Ops, Tech, and People.
- Outstanding sourcing ability — fluent in Boolean, open web, market mapping, and passive engagement.
- Proven track record of filling senior, niche, and confidential roles with creativity and rigour.
- Deep believer in structured hiring, behavioural interviewing, and scorecard-based decision-making.
- Strategic partner to the business — able to push back, challenge thinking, and guide hiring decisions.
- Highly organised operator with strong prioritisation skills and exceptional attention to detail.
- Confident communicator — credible with execs, trusted by candidates.
- Technically fluent — comfortable owning ATS, HRIS, and data tooling.
- Obsessed with candidate experience, brand reputation, and raising standards.
Benefits
- Enjoy 25 days of holiday per year (plus all bank holidays).
- Private Health Insurance.
- Extended sick pay and maternity/paternity leave pay.
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