Senior End User Support Engineer (12M FTC) – IT Lead

CMC Markets is seeking a proactive End User Support professional to provide 3rd line desktop support and act as escalation point for 1st/2nd line teams. You will handle incidents, work with Modern Workplace engineers, and continuously improve support processes while mentoring junior staff.

Based in the United Kingdom, you will deliver high-quality service to internal users across the global business, ensuring confidentiality and timely resolution of requests. A discretionary bonus is available.

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