Company: Total Marketing Support Limited
Location: Redditch
Job Description:
DS Smith in Redditch seeks an experienced Customer Service Manager to lead and develop our CS function in a fast-paced manufacturing environment. You will oversee a high-performing team, drive service excellence and collaborate with Sales, Operations, Production and Supply Chain to exceed expectations.
The role emphasizes people development, process improvements and customer-centric leadership to deliver operational excellence and measurable customer satisfaction.
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Posted: October 24th, 2026