SaaS Customer Success Manager — London, Hybrid

Papirfly is hiring a Customer Success Manager in London. You’ll manage a portfolio of 25–35 SaaS client accounts, guiding them from onboarding to renewal and expansion.

You’ll work with top brands, driving product adoption and delivering real value through proactive engagement and strategic insights. Based in London with a hybrid work environment, you’ll leverage strong communication and relationship-building skills to understand client goals, map stakeholders, and coordinate with Product,

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