University Hospitals Coventry and Warwickshire NHS Trust
Healthcare Support Worker (Hospital of St Cross & UHCW)
The closing date is 03 November 2026
Hospital of St Cross & University Hospital Coventry
Supporting the Registered Nursing staff in the delivery of personal care and assistance for patients at The Hospital of St Cross & University Hospital Coventry.
Please note this vacancy is for substantive staff only, we are not currently recruiting for bankpositions.
the post holder will be required to work flexibly to meet the needs of the service. This may include working across a range of shift patterns, including evenings, weekends, and bank holidays where appropriate.
Candidates who have previously applied for this post within the last 3 months and were not successful need not apply.
Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
Sponsorship is unable to be supported with this role.
Main duties of the job
Do you want to become part of a team who make a difference on a daily basis, providing high quality patient centred care?
We are looking to recruit passionate and enthusiastic people who either hold a health and social care qualification BTEC level 2 or above or have experience in a person-centred & public facing role to become a healthcare support worker at Hospital of St Cross & University Hospital Coventry.
If you have excellent communication skills, have a caring and compassionate nature, have the desire to help others and the drive to develop a rewarding career you will be proud of, then we want to hear from you.
If successful you will become a valued colleague at UHCW with your development needs supported by a robust week-long induction, mandatory enrolment on the “Time to Care programme” & Care Certificate Qualification.
For more Information on the role of a HCSW- please see the attached document
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence – University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation’s core values.
Job responsibilities
You must have either a Level 2 BTEC Diploma or extended Diploma or equivalent qualification or have previous care experience or experience in a person-centred & public facing role.
Please note – In line with the Education and Skills Act 2008, young people must remain in education or training until their 18th birthday. UHCW NHS Trust supports this through a range of apprenticeship opportunities, enabling you to earn while you learn within the NHS.
If you are aged 16-18, please consider applying via our Apprenticeship programmes
Healthcare Support Worker (HCSW)-Band 2-£25,272 + enhancements.
As a band 2 HCSW you must have previous experience of care or experience in working within a person-centred & public facing role or already hold a level 2 health and social care related qualification.
Full and Part Time Posts available. The salary will be pro rata for part time staff.
If your application is shortlisted, you will be invited to attend an Interview.
If you are successful at interview, and thereisnta current vacancy that meets your needs, wellkeep in touchand update you as jobs arise. If we are unable to allocateyou to an area within 4weeks; yourapplication will be withdrawn.
Recruiting to Values:
To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and Behaviours Framework.
The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
Vacancies within
- Surgical Services
- Women’s and Children
- Clinical Support
For further details please see attached job description.
Person Specification
Qualifications
- oLevel 2 BTEC Diploma and/or equivalent qualification in a healthcare related subject. and/or equivalent level of experience.
Experience
- oCare experience and/or oexperience in a customer facing role.
Knowledge
- oAn understanding of current issues relating to the NHS.
Skills
- oAbility to carry out assigned tasks effectively in a busy environment. oGood communication and interpersonal skills oGood observation skills and recognition of the importance of reporting any changes. oCapable of dealing with sensitive and distressing situations. oCapable of meeting the Physical and emotional demands of the role which include standing and walking for the majority of the shifts (please refer to Main Duties in the job description above). oAble to use own initiative. oBasic IT skills.
Commitment to Trust Values and Behaviours
- o Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace. For posts with managerial responsibility only o Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
University Hospitals Coventry and Warwickshire
#J-18808-Ljbffr…