Job Description
n Job Advertn
36 hrs per week, 52.14 weeks per year
n
We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds
n
The opportunity has arisen within West Lothian Council, Housing, Customer & Building Services for a self-motivated and enthusiastic Estates Assistant to join our team to deliver a high quality service in respect of estate management services. This is an excellent opportunity to join our team following recent organisational changes.
n
This will include :-
n
Provision of estate management services; deal with minor boundary issues, inspections of communal stairs/bin/garden areas, participate environmental visual audits, community clear ups ensuring that issues are resolved in accordance with policy.
n
Co-ordination and implementation of gas and electric forced entries in line with procedure to ensure the council fulfils its statutory compliance duties.
n
Responsible and accountable for the implementation of relevant Housing Management policies and procedures and ensure compliance with current legislation, regulation and good practice.
n
Working with internal and external partners seeking appropriate solutions to assist and support our tenants in our community to sustain their tenancy in their neighbourhood.
n
Essential to have a Chartered Institute of Housing Level 2 qualification or equivalent, or recent relevant experience of working in a frontline customer focused environment.
n
Have highly developed communication skills, with the ability to communicate effectively at all levels.
n
Ability to record and report information accurately and concisely both verbally and in writing.
n
Work effectively under pressure with the ability to prioritise own workload.
n
…