Cabin Products Executive

Overview

In this role, you will manage a portfolio of onboard cabin products from development to lifecycle, ensuring alignment with our Cabin Products strategy. You will collaborate with design, engineering, procurement and customer experience teams to deliver market-leading products across the fleet. You’ll champion customer experience and guide decisions using insights, budgets and risk management. You’ll lead supplier relationships and support entry into service readiness and product launches. This is a chance to shape the in-flight environment at a leading airline and contribute to the Better BA journey with cross-functional impact.

Pay / Benefits

• staff travel benefits (unlimited basic and premium standby)
• up to 30 discounted Hotline fares per year
• career development opportunities
• opportunities across the business for progression
• inclusive workplace culture
• competitive salary

Responsibilities

• Manage an allocated portfolio of cabin products through development, delivery and lifecycle
• Champion the customer during product development to meet design, quality and customer-experience standards
• Track milestones, risks, budgets and decisions for cabin programmes and escalate issues as needed
• Define product requirements and develop business cases for new/evolving cabin products
• Use customer insight, competitor analysis and commercial data to inform decisions and future product development
• Collaborate with Design, Engineering, Procurement, Hospitality and programme teams for an integrated onboard experience
• Manage day-to-day supplier relationships and support procurement, product changes and entry into service readiness
• Lead customer sign-off of completed products and support Marketing/PR for launches

Key requirements

• Experience developing, managing or delivering customer-facing products or programmes within a complex organisation; ability to balance customer, commercial, operational and technical requirements
• Technically and design literate with project or programme-management expertise
• Experience in commercial management, procurement, supplier management and negotiation
• Degree in a relevant field, or equivalent practical experience (desirable)
• Recognised project or programme-management qualification (advantageous)
• Previous airline experience, particularly cabin interiors or aircraft-integration programmes (beneficial)

• Strong communication and influencing abilities across teams
• customer-centric mindset
• data-driven decision making
• Project/ programme management
• Supplier management
• Procurement

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