Overview
In this role you will manage prime residential block portfolios, ensuring regulatory compliance and delivering value for clients. You will work within a supportive team and network, gaining exposure to high-end buildings and new technology. The position offers hybrid working, clear progression, and a structured path to develop your skills while contributing to resident satisfaction and building safety.
Pay / Benefits
- Hybrid working
- Bonu s scheme
- Structured training and progression
- Regular pay reviews
- Excellent benefits
- Flexible options
Responsibilities
- Manage portfolio in line with regulations
- Handle client enquiries via phone and email
- Attend client meetings and site visits
- Oversee site staff operations
- Oversee contractors’ performance and maintenance issues
- Prepare and monitor budgets
- Oversee building compliance management
- Oversee Section 20 processes
- Coordinate operations and back-office teams
- Ensure buildings are clean, safe and pleasant for residents
Key requirements
- Good understanding of Residential Property Management and current legislation
- Hands-on experience with Block Management or related
- Strong interpersonal and oral communications
- Interpersonal skills and customer-focused mindset
- Ability to work on own initiative
- Good literacy and numerical skills
- Diplomacy
- Ability to prioritise workload and work under pressure
- Team player
- Interpersonal skills
- Customer-focused
- Diplomacy
- Block Management
- Budgeting/financial oversight
- Building compliance management
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