Global Human Resources Policy Lead

Overview

In this role you drive Citi’s HR Policy governance and support policy transformation work. You guide policy owners through the governance process, oversee document lifecycle, and ensure adherence to Citi’s policy templates. You will prepare content for global HR policies and support policy council meetings to meet consent-order milestones. You collaborate with policy owners, drafters, and stakeholders to ensure compliant, well-maintained documentation. This is an opportunity to shape HR policy governance within a global financial institution.

Pay / Benefits

• Hybrid working model (up to 2 days home)
• Generous holiday allowance starting at 27 days
• Performance-related bonus
• Private medical insurance
• Pension plan
• Learning and development resources

Responsibilities

• Oversee HR Policy Governance for policy lifecycle and approvals
• Guide policy owners through major, minor, and administrative policy changes
• Write, review, and edit documents to comply with policy standards
• Coordinate document preparation for Global HR Policy Council and Citi Policy Committee meetings
• Support Global HR Policy Governance Council meetings, ensure compliance and documentation retention
• Provide guidance to HR policy drafters and owners to improve policy quality
• Manage policy inventory and tracking of dispensations, waivers, and breaches
• Prepare new or amended policy content for policies, standards, and procedures in line with governance policy

Key requirements

• Experience in Policy Writing, Policy Governance oversight, Project Management and/or Human Resources
• Strong attention to detail
• Creative problem-solving and innovation
• Strong written and verbal communication and presentation skills
• Effective time management and ability to work independently
• Collaborative team player with strong organizational skills
• Ability to work under tight deadlines
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Teams, OneNote, Outlook)

• Collaborative mindset
• Strong communication under pressure
• Credible challenge and receptiveness to feedback
• Attention to detail
• Problem-solving and analytical thinking
• Microsoft Office – Excel, PowerPoint, Word, Teams, OneNote, Outlook

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