Public Health Delivery Lead 11509

Overview

As Public Health Delivery Lead, you will coordinate and drive the Public Health Office’s work programme, ensuring priorities translate into actionable delivery with clear milestones and risk reporting. You will lead the Public Health Office and Business Support Officers, aligning resources and performance expectations across the service. You will manage inquiries, FOI requests, and corporate initiatives while promoting resilience and continuous improvement. This role sits at the heart of a system-wide public health effort, offering a role with real impact on Norfolk’s health priorities. Join a collaborative, cross-functional team focused on delivering strategic public health outcomes.

Pay / Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services
• Flexible working including flexi-time, remote and hybrid
• Norfolk Rewards discounts
• Blue Light card for workers in Fire Service and Social Care

Responsibilities

• Develop and maintain the Public Health business programme with milestones, dependencies, risks and exception reporting
• Lead and develop the Public Health Office and Business Support Officers, setting priorities, service standards and performance expectations
• Coordinate corporate work programmes, service meetings, internal communications and all-officer initiatives
• Oversee coordinated responses to public, partner and elected Member inquiries, complaints and Freedom of Information requests
• Support operational resilience and continuous improvement, ensuring delivery issues are addressed and learning informs future work
• Provide clear delivery reporting, coordinate resources and ensure actions are followed through in collaboration with senior management and governance colleagues

Key requirements

• Significant experience of public sector business support
• Successful team management
• Experience leading complex programmes or projects
• Ability to build effective relationships at all levels
• Ability to manage competing priorities and communicate complex information clearly

• relationship building
• clear communication
• prioritization
• public sector business support
• programme delivery
• governance and compliance coordination

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